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Dale Carnegie
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#	Item
81	353DC_Modules_SalesEffectiveness_rev5.indd Add to Reading List Source URL: saskatoon.dale-carnegie.ca Language: English - Date: 2010-11-16 16:13:56 Customer Business Sales Selling
82	Competencies that are addressed: PRIMARY COMPETENCY CATEGORIES: • Customer Experience— Creates an environment with Add to Reading List Source URL: saskatoon.dale-carnegie.ca Language: English - Date: 2011-01-20 14:36:51 Business Selling Marketing
83	Competencies that are addressed: PRIMARY COMPETENCY CATEGORIES: • Leadership— Drives business results by Add to Reading List Source URL: saskatoon.dale-carnegie.ca Language: English - Date: 2010-11-16 17:46:08 Learning Skill Change management Leadership Proactivity Organizational culture Diversity Management Organizational theory Strategic management
84	Competencies that are addressed: Present to Gain Input PRIMARY COMPETENCY Add to Reading List Source URL: saskatoon.dale-carnegie.ca Language: English - Date: 2011-01-20 14:56:45 Facilitator Social psychology Business Behavioural sciences Meetings Facilitation Presentation
85	Competencies that are addressed: PRIMARY COMPETENCY CATEGORIES: • Teamwork— Organizes work tasks, Add to Reading List Source URL: saskatoon.dale-carnegie.ca Language: English - Date: 2010-11-16 17:45:01 Human resource management Group processes
86	Competencies that are addressed: PRIMARY COMPETENCY CATEGORIES: • Vision— Future-oriented. Develops Add to Reading List Source URL: saskatoon.dale-carnegie.ca Language: English - Date: 2011-01-20 14:31:25 Human resource management Entrepreneurship Selling Planning Business Sales Marketing
87	353DC_Modules_PresentationEffectiveness_rev5.indd Add to Reading List Source URL: saskatoon.dale-carnegie.ca Language: English - Date: 2010-11-16 17:53:35 Question Data collection Grammar Human communication
88	Competencies that are addressed: PRIMARY COMPETENCY CATEGORIES: • Customer Experience— Creates an environment Add to Reading List Source URL: saskatoon.dale-carnegie.ca Language: English - Date: 2011-01-20 14:41:00 Selling Communication Competence Business Sales Human resource management
89	Competencies that are addressed: PRIMARY COMPETENCY CATEGORIES: • Customer Acquisition— Identifies and converts Add to Reading List Source URL: saskatoon.dale-carnegie.ca Language: English - Date: 2011-01-20 14:38:16 Customer experience Loyalty business model Marketing Customer experience management Business
90	Competencies that are addressed: PRIMARY COMPETENCY CATEGORIES: • Customer Experience— Creates an environment Add to Reading List Source URL: saskatoon.dale-carnegie.ca Language: English - Date: 2011-01-20 14:27:35 Loyalty business model Referral marketing Customer experience Testimonial Marketing Business Customer experience management